Service
System integration
Connect the systems your business already relies on, so information can move between applications and processes without unnecessary manual work.
Your business already has systems that work. Techincglobal connects ERPNext with them, so you can keep the systems you need while bringing the information together across your business.
We design and build integrations around the systems involved, whether they exchange information through APIs, webhooks, scheduled synchronization, or file-based transfers.
What does system integration involve?
ERPNext rarely operates on its own. Your business may already depend on banking systems, payment gateways, point of sale (POS) systems, e-commerce platforms, logistics providers, or other applications.
Techincglobal connects these systems so that information can move between them without relying on people to copy data from one system to another.
We first understand what information needs to move, when it needs to move, which system is responsible for it, and what should happen when something goes wrong. We then design the integration around the systems and interfaces available.
What we do
- 01
Understand your systems
We start by looking at the systems involved, the information they hold, and how your teams currently move information between them. This helps us understand both the technical interfaces and the business process behind the integration.
- 02
Define what needs to move
An integration is not simply about connecting two systems. We determine which data needs to be exchanged, in which direction, when it should move, and how the receiving system should use it.
- 03
Design the integration
We select the appropriate integration approach based on the systems involved. This may include REST APIs, webhooks, scheduled synchronization, or file-based data exchange where that is the interface supported by the system or vendor.
- 04
Build the connection
We develop the integration and configure the systems involved so that information can move between ERPNext and the connected applications as required.
- 05
Handle errors and retries
Integrations can fail for many reasons, from a temporary service interruption to invalid data or an unavailable endpoint. We build appropriate error handling and retry mechanisms so that failures do not simply become missing information.
- 06
Monitor what is happening
An integration needs to be visible after it is deployed. Where required, we provide monitoring and failure alerts so that the appropriate people know when an integration needs attention.
- 07
Test with real processes
We test the integration using the business processes and data it is expected to handle. This helps verify not only that systems can exchange information, but that the information reaches the right place and supports the intended process.
What you get
- Integration architecture and interface design
- REST API integrations
- Webhook integrations
- Scheduled data synchronization
- File-based data exchange
- Banking and payment gateway integrations
- Point of sale (POS) integrations
- E-commerce and marketplace integrations
- Logistics and courier integrations
- Error handling and retry mechanisms
- Integration monitoring and failure alerts
- Testing and deployment support
- Documentation where required
Things you may want to know
Can ERPNext connect to the systems we already use?
Yes. Techincglobal can connect ERPNext with existing business systems where the required interface or integration method is available. We assess the systems involved and determine the appropriate approach.
Do we have to replace our existing systems?
No. Integration can allow you to keep systems that already work for your business while connecting them to ERPNext. We look at what should stay, what should connect, and where replacing a system may actually make sense.
What types of systems can you integrate with ERPNext?
The approach depends on the systems involved. Techincglobal can integrate ERPNext with systems such as banks, payment gateways, point of sale (POS), e-commerce, marketplaces, logistics and courier platforms, and other business applications.
How do systems exchange information?
The method depends on what the systems and vendors support. Integrations may use REST APIs, webhooks, scheduled synchronization, or file-based data exchange.
What happens if an integration fails?
We design integrations with error handling and retry mechanisms where appropriate. Failures can also be surfaced through monitoring and alerts so that they can be investigated rather than becoming a silent gap in your data.
Can information move in both directions?
Yes, where the systems and interfaces support it. An integration can be designed to send information from ERPNext to another system, receive information into ERPNext, or exchange information in both directions.
Can you integrate more than two systems?
Yes. Techincglobal can design integrations involving multiple systems where the business process requires information to move between ERPNext and several other applications.
Can you integrate with a system that does not have an API?
Possibly. The available options depend on what the system or vendor supports. Where an API is not available, file-based exchange or scheduled data transfers may provide an alternative.
How do you make sure the integration is reliable?
We design the integration around the data and process requirements, test it against real use cases, and include appropriate error handling, retries, and monitoring. The exact approach depends on the systems being connected and the importance of the data being exchanged.
Can you work with our existing IT team or software vendors?
Yes. Techincglobal can work with your internal IT team and the vendors responsible for the connected systems to understand their interfaces, coordinate integration requirements, and resolve technical dependencies.
Thinking about ERP?
Tell us where your business is today and what you want to change. We’ll help you understand whether ERPNext is the right fit, what the implementation could involve, and how Techincglobal can help.
- Email info@techincglobal.com
- Phone +94 707 978 978
- Customer support Raise a support ticket
- Office No. 289/7 D, Lake Road, Malabe, Sri Lanka